Impractical Clothes' first priority is making sure
you can shop safely in our store and not have to worry
about your personal information being passed on to a
third party.
We consider all information and data relating to our
customers to be absolutely confidential. In practice,
this means we do not under any circumstances release
the home address, phone numbers or email addresses of
customers to third parties . . . including other customers.
We do not collect and store customer data beyond the
routine back-up of our customer database. Furthermore,
customer data is not analyzed, used or maintained in
any form of statistical record beyond sales records
and the general statistical tracking of our website.
This information is kept behind a firewall that requires
a unique password for access and does not include any
of your personal payment information, which is kept
exclusively on the SSL Secure Server.
Yes it is . . . These days there is no technical reason
why your credit card information shouldn't be secure,
but a lot still depends on the management systems the
merchant uses. For example, there is absolutely no point
in using an SSL secure server to collect credit card
details if you later post it over the Internet using
unsecured e-mail. We are fully aware of the possible
consequences of this practice and do not include any
of your personal payment information in email communications.
When you place an order, you will be notified through
a confirmation email. That email will contain details
of your order plus a unique Shopper ID, but will not
contain your credit card number. We then have to collect
the credit card information through the use of an SSL
secure browser while gaining access through the use
of a multi-character password.
Please rest assured that Impractical Clothes is doing
everything possible to ensure the protection of your
personal contact and credit card information.